Meetora
How we collect, use, and protect personal data—and the rights available to you.
In force: version 1.0 · the version shown in your transaction applies
Last updated: October 16, 2026
This policy describes personal data processed through the Meetora platform. Controller contact details are provided on the Contact page.
We aim to align processing with applicable data protection laws in the jurisdictions we serve.
We may process identity and contact data, account and session data, booking and transaction data, technical data (such as IP address, device/browser signals, logs), and communications preferences.
Special categories of data are processed only where legally permitted and minimized.
Processing may be necessary to perform a contract, provide and improve the Service, ensure security and fraud prevention, comply with legal obligations, and pursue legitimate interests where balanced against your rights.
Marketing communications, where used, rely on consent or other lawful grounds as applicable.
We may share limited data with infrastructure, payment, email, and analytics providers strictly for service delivery. Authorities may receive data where legally required.
International transfers, if any, are handled with appropriate safeguards as required by law.
Meetora Assistant on our website and WhatsApp line uses artificial intelligence to help you find venues and answer questions about Meetora. Using the assistant is optional.
Messages you send to the assistant are transmitted to our service provider Anthropic, PBC (United States) to generate replies. Email addresses and long digit sequences such as phone, national ID and card numbers are automatically masked before sending. Please do not share personal or sensitive information with the assistant.
We do not store assistant conversations in our database: website conversations stay in your browser only, and WhatsApp conversations are kept in temporary memory for up to 2 hours. The provider may retain transmitted data for a limited period under its own terms to deliver the service and prevent misuse; this data is not used to train AI models. This transfer is carried out in accordance with Article 9 of the Turkish Personal Data Protection Law (KVKK) and related regulations.
Assistant replies are for information only and may contain errors; listing pages and our agreements prevail for booking, payment and refund terms.
We retain data only as long as needed for the purposes described and statutory retention periods. After retention ends, data is deleted or anonymized where feasible.
Account deletion requests are handled subject to legal retention requirements.
We implement technical and organizational measures such as access controls and logging. No online transmission is completely risk-free; please use strong passwords and secure devices.
Depending on your jurisdiction, you may have rights to access, rectify, delete, restrict, object, and port data, and to lodge a complaint with a supervisory authority.
Submit requests through the Contact form; we may verify identity before responding.
See the Cookie Policy for details on cookies and similar technologies, including preference storage.
We may update this policy periodically. The latest version will always be published on this page.
For service provider details (trade name, address and tax ID), please reach us via the Contact page.
